Feature Codes


Q. What are the * codes for changing my Kiwi VoIP features settings via the phone?

The following star codes can be dialled from your Kiwi VoIP phone to setup various features from your handset instead of logging into the Kiwi VoIP live web site.
Wherever you see ‘xxx’ below, this refers to a number you enter.

*55 Access Voicemail Portal
*99 Voice Portal Menus
Forwarding and Locate me
*72xxx Call Forward Always Activation
*73 Call Forward Always Deactivation
*92xxx Call Forward No Answer Activation
*93 Call Forward No Answer Deactivation
*90xxx Call Forward on Busy Activation
*91 Call Forward on Busy Deactivation
*561xxx     Enable and Set ‘Locate Me’ Number 1
*571 Deactivate ‘Locate Me’ Number 1
*562xxx     Enable and Set ‘Locate Me’ Number 2
*572 Deactivate ‘Locate Me’ Number 2
*563xxx     Enable and Set ‘Locate Me’ Number 3
*573 Deactivate ‘Locate Me’ Number 3
Do not disturb and Privacy options
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation
*30 Caller ID Blocking Activation
*31 Caller ID Blocking Deactivation
*77 Anonymous Call Rejection Activation
*87 Anonymous Call Rejection Deactivation
*60xxx     Selective Call Rejection (Blacklist) Addition
*80xxx     Selective Call Rejection (Blacklist) Removal
*65xxx     Make a call with Caller ID visible
*67xxx     Make a call with Caller ID blocked
*32 Anonymous caller screening Activation
*33 All callers screening Activation
*34 Call screening Deactivation
Remote callback/dial-tone options
*94xxx Remote Dialtone Service Number Addition
*95xxx Remote Dialtone Service Number Removal
*96xxx Remote Call-back Service Number Addition
*97xxx Remote Call-back Service Number Removal
*98xxx Remote Access Authorisation Pin Setup
*98 Removal of Remote Access Authorisation Pin (Trusted ANI only)
Auto Attendant options
*22 Record your auto attendant message/menu for callers
*23 Playback your auto attendant message/menu
*24 Activate the auto attendant service on your line
*25 Deactivate the auto attendant service on your line
Conferencing options
*40 Activate conferencing for my number (turn into conference room)
*41 Deactivate conferencing for my number
*42 Access your own conference room
Group Pickup options
*88 Group Pickup
*89 Directed Group Pickup
*89x Directed Group Pickup (with specified pickup number)
Other options
*61 Call Waiting Activation
*81 Call Waiting Deactivation
*69 Call Return (Call back your last caller)
*66 Last Number Redial
*51 Who last called me?
*37xxx Set Authorisation Pin Code
*37 Remove Authorisation Pin Code (no digits after *37)
*74x Program Speed Dial 8 (x can be 2-9)
*52 Toggle to activate/deactivate Kiwi VoIP voicemail system
*54n Set Call Diversion Timer where ‘n’ is number of seconds
Feature codes during a call
## Perform a ‘blind’ transfer to another number (if not disabled)
#0 Perform an ‘attended’ transfer to another number (if not disabled)
*1 Start/Stop a manual recording of a call (if not disabled)
*0 Disconnect from a call

NOTE: Not all Kiwi VoIP features can be setup using star codes.

  1. I can’t be bothered remembering star codes – is there an easier way?
    A. Yes – you can use the IVR menu for features. Simply dial *99 and listen to the prompts. Or you can log into Kiwi VoIP live and change your settings online.
  2. How do I check my voicemail?
    A. There are two ways to access your voicemail
  3. By telephone

Dial *55 to access Voicemail Portal from your Kiwi VoIP phone. If you’re away from your phone you can use Remote Access to enter the Voicemail Portal.

  1. Online

Log into Kiwi VoIP live and select Messages from the menu. You can also have voicemails forwarded to an email address of your choice – configure this in the Voicemail Service option in your Kiwi VoIP Settings screen. Messages will be sent as .wav attachments to the email and will normally play in Windows Media Player or similar software.